SmartCrowd: Real Users, Real Scenarios, Flawless Crowd Testing

ErikLabs SmartCrowd tests your product using real devices, real environments, and the right personas.

SMARTCROWD

SmartCrowd: For the Bugs Traditional Testing Misses

Regular QA tests and test automation often miss errors that occur in diverse usage scenarios. SmartCrowd tests your application with real users. It challenges your product under real-world conditions with a controlled crowd representing different devices, networks, habits, and regions.

Poor connectivity, legacy devices, weak processors
Skipped onboarding steps
Alternative payment preferences
Unexpected user behaviors

Faster Testing Cycles

30%

More Hidden Bugs Discovered

85%

5x Earlier Bug Detection

Higher User Engagement

150% More Updates/Products Released Per Year

*Percentages are approximate values and may vary depending on different usage scenarios.

SMARTCROWD

Anticipate Errors Real Users Will Face with SmartCrowd

By analyzing these behaviors, SmartCrowd helps you identify error-prone flows, cultural mismatches, and invisible risks that arise during usage before they even occur.

Invisible Risks Caused by User Habits

Have you considered what happens when a user skips an onboarding step? Or taps the back button twice? SmartCrowd covers behaviors outside standard test scenarios, identifying missing flows and error-prone points.

Screens locking up after skipped steps
Points where user guidance is missing
System behaviors during repetitive actions

Regional and Cultural Compliance

Your product may not work the same way in every market. SmartCrowd tests compatibility based on different languages, formats, and cultural preferences, so errors you might face in the global market are detected in advance.

Currency and date format errors
Broken screens in Right-to-Left (RTL) languages
Misunderstood terms and non-local expressions

Inconsistencies Between Software and Real-Life Use

Some features may work technically but remain unintelligible to or skipped by users. SmartCrowd collects feedback your internal test team cannot access, so your product is not just functional, but understandable and usable.

Behavioral insights like “This screen doesn’t tell me what to do”
Functions users fail to discover or abandon
The target persona’s real relationship with the product

SMARTCROWD

How Does SmartCrowd Work?

Whether you’re a test engineer, developer, or product team member, creating tests with SmartCrowd is easier, more flexible, and more sustainable than ever.

1. We Pick The Right Personas

Your target audience's device, region, language, and usage habits are defined. The test process is then structured around these real user profiles.

2. Right Team On Duty

Every tester is a verified, performance-tracked, and trained professional. We provide a fully auditable crowd model.

3. 100% Real Usage Scenarios

Tests are conducted using users' own devices, connections, and conditions to expose every problem users might encounter in the real world.

4. Clear Reports Based on Real Evidence

Every bug found is delivered with video, logs, and reproducible steps.

5. Testing Again and Again, For Flawless Processes

After fixes, the same persona group runs the test again. The process does not close until we are certain the errors are truly resolved.

SMARTCROWD

Comparison of SmartCrowd and Classic Testing Methods

Centered around real user behavior, SmartCrowd uncovers usability issues, cultural mismatches, and behavioral risks that traditional testing processes miss.

Features

Classic Test Methods

SmartCrowd

Real User Behavior

Limited to Scripted Scenarios

✓ Persona-Based, Behavior-Driven

Test Environment

Controlled, Ideal Conditions

✓ Real Devices + Environments

Scope Depth

Functional Accuracy

✓ Usability, Clarity, Context

Localization Testing

Basic Language Checks

✓ Regional Differences, Cultural Fit

Error Types

Code-Based Bugs

✓ Invisible UX Issues, Flow Breaks

Feedback Quality

Technical Results

✓ Human + Behavioral Insights

Testability Limit

Limited by Pre-Defined Scenarios

✓ Expanded by Real Usage Variations

Tester Profile

QA Engineers

✓ Selected Testers Resembling Users

Lifecycle Contribution

Pre-Release Quality

✓ Pre + Post Optimization

SMARTCROWD

Experience SmartCrowd

Ensure your software experiences not just tests, but real-life conditions through real users, real devices, and real environments.